Wednesday, February 6, 2008

Wiki in an organization

Supply and demand 2.0 from Transparent Office by

The Web 2.0 orthodoxy might lead you to believe that a nebulous entity, "the Community", magically organizes content once it shows up in a wiki. But that rarely happens. Emergent structure happens only when individuals spend time doing the organizing.

Here's a simple four-step process:

1. Get a small group of core community members to whiteboard a high-level information architecture in the form of a few categories (not more than 4-8) and subcategories (not more than 1-2 levels deep)

2. Create a series of blank pages or "stubs" hyperlinked  to reflect the category structure

3. Assign each category to an individual member of the group to flesh out

4. Reconvene in 1-2 weeks to review what everyone has done, share learnings, and revise the category structure

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